Frequently Asked Questions
What is On The Dresser?
We are an online store for men's high-end fashion and accessories? We are in this business for the longterm and aim to establish great relationships with our clientele. From the day you learn about On The Dresser, we want you to always have access to the latest men's fashions. Additionally, soon we will be launching a recurring fashion package that can be ordered Monthly, Quarterly or Annually - and contains a unique selection of the latest fashion trends - all in your size!!
Where is the On The Dresser HQ?
We are headquartered in in British Columbia Canada, and have suppliers on all continents of the world.
Where can I get support help?
Email us or call us anytime. See your payment records for our contact information.
What currency is the website in?
We are currently using CAD (Canadian dollars) for our product listings. We accept sales from US, Canada, UK and Mexico. New regions will be coming online soon.
How are products delivered?
Most products are delivered using trackable ePacket. We will send you a tracking number when the product is shipped. You can monitor the product's progress toward your chosen delivery location.
How long does delivery take after ordering?
Average standard shipping delivery times is 16-26 days worldwide. T-Shirts are much quicker, perhaps 7 days.
What is the return policy?
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.